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Hotel & Lodging Managers
Description OES Code: 150262
Plan, organize, direct, control, or coordinate activities of an organization or department that serves food and beverages and/or provides lodging and other accommodations. Include Food and Beverage Directors.

CA Wages/hour median range
New, no experience: $6.25 minimum – $12.79
New, experienced: $8.63 minimum – $25.00
3 yrs+ experience: $11.51 minimum – $30.00

Larger, more prestigious hotels in metropolitan or resort areas pay the higher salaries.

Local Wages
CCOIS Survey OES Survey

Hours & Benefits
Generally, paid vacation, sick leave, and medical insurance plans are included in the employee benefit package.

Long hours and work that usually includes evenings, holidays and weekends are common to this industry. Regular hours and work schedules are hard to establish and maintain for management staff.

Employment Trends
Employment 1990 9,640
Projected Employment 2005 13,960
Growth Rate 1990-2005 45%
Openings due to Separations 2,850

Employment Trends by California County

Jobs for these workers are expected to increase at a growth rate of almost twice the average for all occupations in the State. It is currently listed among the fifty occupations having the largest absolute growth in California. An additional 2,850 jobs will occur as a result of experienced managers leaving the labor market, with opportunities greater in major metropolitan and resort areas.

Advancement
There are no rigid rules regarding the pattern of promotion to the job of hotel manager. Managers or executive assistants are frequently selected from a front-office or department-head position. Willingness to relocate is essential for advancement in a chain-operated hotel.

Getting the Job & Other Information
Direct contact with employers, or leads from college placement offices and ads in the trade press are common ways of obtaining hotel work. Large chain operations usually recruit from within their own organization, although they may hire managers from rival hotels. Job seekers should also register with the Employment Development Department.

For current job listings, browse CalJOBS or America's Job Bank.

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Education and Training
Most recent hires have a BA or an AA degree in hotel administration. The level and specific nature of the entry job depend on the work experience acquired during or before professional training. Many graduates start in front offices or accounting departments or as assistant to a department manager.

In schools not offering a degree program in hotel administration, recommended courses are business administration, law, labor relations and economics.

The American Hotel and Motel Association [(202) 289-3100] offers a program of professional certification to employees in the industry. Candidates for the industry's diploma complete specified courses in either formal classroom or home study.

Skills & Other Requirements
Personal characteristics ranked as very important by surveyed employers are oral and written communication skills, customer service skills, ability to read and follow instructions and willingness to work both independently and as a team member. The potential to manage activities of an entire department, ability to work under pressure, and possession of excellent problem solving and interpersonal skills also ranked high. Computer literacy and business math skills ranked as moderately important.

The job of hotel manager is both physically and mentally demanding. Problems arise constantly and managers must maintain smooth operation of the establishment while satisfying all of the clientele.

References
Note: The references below (and/or on other parts of this page) will link to pages on the internet outside the Career Video system.

California Occupational Guide: Hotel & Lodging Managers #114
Related Occupation: Hotel Desk Clerks #70, Human Resources Specilists & Managers #135, Food Service Managers #503
Training: California State Training Inventory

 

© State of California EDD/LMID, US Department of Labor
Unless indicated otherwise, wage data
is based on Statewide aggregated CCOIS survey responses between 1995 and 1997.
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