Casino Pit Bosses Description OES Code: 68080 Pit Bosses, Gaming supervisors also called shift managers, shift bosses, pit bosses, pit managers, or pit supervisors – are responsible for the gaming operations and personnel in an assigned area of the casino. Wages, (Nevada) median Statewide: $17.20 Box Tenders, Dice $17.20 Hours & Benefits In Nevada casinos operate 7 days a week, 24 hours a day – working shifts, weekends, and holidays is expected. Employment Trends This is a very large occupation. Current year employment estimates based on the State of Nevada 1996-2006 Occupational Projections are shown below. Statewide 13,420 Las Vegas Area 10,610 Reno Area 1,910 Remainder of State 900 Although demand is generated mainly by the long-established gaming industries in Nevada and New Jersey, job opportunities are expanding as other states pass laws allowing casino-style gambling. Opportunities for jobs should be good to excellent for those with training and experience and for those willing to relocate. Employment of gaming supervisors is projected to grow faster than the average for all occupations, increasing to 20,370 jobs by the year 2006. On average, demand for gaming supervisors will generate about 1,100 job openings each year. About 75% of these will be new jobs created by gaming industry growth. Other job vacancies will occur because people change or leave their jobs and need to be replaced. Employment of gaming supervisors is tied to growth in the gaming industry and to the number of table games and slot machines casinos operate. The gaming industry is expected to continue its expansion within the state, particularly in the Las Vegas area. Advancement Many casino managers will only hire or promote employees who have been trained in their own casino. Therefore it may be necessary to start work in the casino in some other job before being promoted to a gaming supervisor. Getting the Job & Other Information These are not entry-level positions. Gaming supervisors are usually promoted after gaining experience in dealing and other gaming floor occupations. For current job listings, browse America's Job Bank. References Note: The references below (and/or on other parts of this page) will link to pages on the internet outside the Career Video system. Training: California State Training Inventory © State of California EDD/LMID, US Department of Labor. Information for this occupation provided courtesy of the NEVADA OCCUPATIONAL EMPLOYMENT STATISTICS (OES) WAGE SURVEY INFORMATION - 1996 Questions or Comments? Contact us.

Click arrow at bottom left of image to begin. Requires QuickTime Education and Training Expert knowledge of casino games, dealing experience, and "people" skills are very important. Formal education is not usually required, but most employers prefer that supervisors have a high school diploma or GED. Additional education may be required for advancement to higher-level management positions. National Licensing, Registration, or Certification: Gaming employee licensing is required in jurisdictions where legalized gaming is permitted. Requirements vary but usually include minimum age, submitting an application disclosing personal and work history information, and a background check. Some licenses may require successful completion of a formal training program. Licensing requirements are more extensive for management-level positions. Nevada Licensing Gaming is a highly regulated industry in Nevada. Gaming employees must hold work cards or work permits issued by local police or sheriff's departments in the city or county in which they work. Fingerprints and a background check are usually required. The cost of the permit varies, but includes a $39 state-imposed charge in addition to other fees charged by the issuing agency. Skills & Other Requirements Important skills include the knowledge of casino games and money-handling procedures, knowledge of casino operating and personnel policies, verbal communication skills, and math and writing skills. Gaming supervisors must be able to keep track of details and to monitor several activities at once. Supervisors ensure that gaming stations and games are staffed for each shift. When an employee is absent, they must find a substitute. They make sure that the dealers conduct their games according to house rules and that they take needed breaks. Supervisors establish and maintain a money bank and table limit for each game. They keep track of the supply of money to the tables, oversee credit markers (credit extended to the player), and do the paperwork required for money transactions. Supervisors monitor the number of "comps" (complimentary meals, hotel rooms, and other discounts or free items) given out to players according to how long they play and how much money they are betting. (High rollers are gaming patrons that spend a large amount of money and often receive numerous comps.) They explain and interpret operating rules of the "house" to customers. They circulate among the tables and observe operations. They handle problems and service complaints from patrons such as pay-out errors. Some casinos may train pit managers and supervisors to recognize signs of compulsive gambling so that assistance may be offered.